I. Survox - Phone&Project Ops
Anything and everything a phoneroom/project team member needs to know about using Survox. Articles in this book cover managing sample, super/boss commands, dialer settings, quota switches to control survey features, and more. These are NOT just for PDs/Supervisors though, as everyone that works with Survox regularly should know and understand these features.
Sample Management - Sample Weighting (Markets & Timezones)
Understanding Market & Timezone Weights in Survox Market weights control how Survox distributes ...
RUNDATA - General Overview of What it Does, Where it Lives, How it is Run and Who Sets it Up
Rundata Rundata (English; from Run + Data) is the general term for MAXimum Research's nightly au...
Sample Management - Hiding/Revealing Sample (incl. Named)
Hiding and Revealing Sample What Is It? Hiding sample is a way to temporarily remove records fr...
Quota Management - .T "Switches"
Quota-Controlled Switches Most projects are programmed with special quota entries in the QSS tha...
Survox Dialer - Configuration Options
All projects running in Survox, on the dialer, have 3 main areas of control, that can be modified...
Sample Management - Understanding the MPF Screen
The Modify Parameters screen (MPF) is where you control the availability and scheduling of a proj...
Suspends - How to View/Export Them - 5 Methods
Overview Suspend data is a snapshot of a respondent's progress through a survey at the point the...