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Troubleshooting - Out of Sample
Everything Survox/CfMC
IV. Help/Support/Troubleshooting
Is your project out of sample…? So, you think you are out of sample, because interviewers are getting “Out Of Numbers” screens. Well, you may be, however if the SPI screen shows numbers available in the various buckets, the following steps can be used to see ...
Sample Management - Understanding the MPF Screen
Everything Survox/CfMC
I. Survox - Phone&Project Ops
The Modify Parameters screen (MPF) is where you control the availability and scheduling of a project's sample -- things like whether fresh or live records are being dialed, callback windows, office hours, timezone restrictions, daypart settings, and more. Ther...