📞 CallerID Usage Reports

Select the report version that best fits your needs

🎯

CID Contact Rate Tracker CURRENT

Tracks MAX-defined Contacts Only across CallerIDs used. Measures true human contact rates by parsing Asterisk logs for successful agent connections.
  • MAX-defined contact tracking
  • Human contact rates per CallerID
  • Hour-by-hour breakdowns
  • Study-level summaries
  • Auto-refresh capability
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📊

CID Calls Per Hour Tracker CURRENT

Tracks overall calls only per CallerID per hour. Great for dialer "speed" checks and monitoring call volume without answer rates.
  • Simple call volume tracking
  • CallerID usage by hour
  • Dialer speed monitoring
  • Study-level totals
  • Lightweight and fast
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📈

TF vs LCP Connect Rate Tracker CURRENT

Tracks overall "CONNECTS" between TF & LCP per hour. Shows which type of numbers are getting through to live humans regardless of survey outcome.
  • Connect tracking per Number Type
  • Live answer rate measurements
  • Hourly performance data
  • Per-Number breakdowns
  • Shows Call Results Per Type Per Hour
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